Three companies that offer similar service were examined; their weaknesses and similarities. These will help us decide how to fashion our website and service in the best possible way
To give users smooth experience, I followed these processes. Started with User Research to find the solution and ended it with the prototype.
User research focuses on understanding user behaviour, needs and motivation through observation techniques, task analysis and other feedback methodology. We have followed two research methods i.e Qualitative and Quatitative Analysis