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Product design and development for fintech, DeFi, and KSeF products

When an invoice is rejected or a transaction fails, that's the moment people stop trusting a finance app. We design those failure modes first, and we've shipped our own KSeF invoicing app to 3,000+ users.

What we see in finance and compliance products

The problems we fix

Error codes reach the user

Right now, a lot of finance apps show the technical error from the system behind them, like a KSeF rejection code, and leave the user to work out what went wrong. Instead, translate the error into what happened and what to do next. We designed exactly this in InvoiceRate, which is only connected to KSeF through an API.

Risk is hard to explain

New users found Euler's risk tiers and collateral rules hard to follow. So we ran 12 interviews and collected 200+ survey responses, then simplified the lending and borrowing flows and tested them in two rounds on desktop and mobile.

Analysts need to see what matters first

At Merkle Science, compliance officers and forensic analysts review wallet risk, transaction behaviour, and suspicious activity. We redesigned their investigation workflows around role-based dashboards, filtering, and review, so each role sees the work it's responsible for.

Rules and deadlines

The rules your product has to meet

  1. 1 Feb 2026

    KSeF for large taxpayers. Companies with turnover above PLN 200 million issue invoices through KSeF, and every company receives them there.

  2. 1 Apr 2026

    KSeF for all VAT payers. Every other VAT payer in Poland issues invoices through KSeF.

  3. 1 Jan 2027

    KSeF for micro-businesses. The smallest businesses join KSeF.

  4. Since 28 Jun 2025

    European Accessibility Act. Banking services and online shops selling to consumers have to meet the accessibility requirements.

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